Contacts

This is a private reference site, not an Albany County government office. We cannot confirm whether someone is in custody, release anyone, post bond, schedule a visit, pull an official booking record, or change a public record. Those requests must go to the office or lookup system that maintains the record.


Where to Look First

Albany County custody and record questions depend on the type of record and the agency that holds it. Use the official contacts and lookup paths below when a current custody question, booking record, FOIL request, or out-of-county transfer needs direct confirmation.

Albany County Correctional Facility

840 Old Albany Shaker Road
Albany, NY 12211

Main phone: (518) 869-2600

Administrative Support: (518) 869-2614
Business Office: (518) 869-2606
Classification: (518) 869-2619
Identification: (518) 869-2623
Inmate Services: (518) 869-2611
Mental Health: (518) 869-2683

Albany County Sheriff's Office

Sheriff Craig D. Apple Sr.
994 Madison Avenue
Albany, NY 12208

Main phone: (518) 487-5400
Office, Sheriff, Undersheriff, Chief Deputy: (518) 487-5440
Communications Center Non-Emergency: (518) 765-2351
Civil Division: (518) 487-5400


Public Records Requests

Albany County public-record requests, including many FOIL requests, can be submitted through the county's NextRequest public records portal. Electronic records may be emailed when no exemption applies. In-person inspection is available at no charge, and paper copies are generally 25 cents per page. The County Clerk is listed as FOIL Officer, the District Attorney uses the same portal, and the Public Information Officer can be reached at 518-487-5110.

New York Public Officers Law Section 87 and Section 89 set the basic access and response framework for public records. A FOIL request is not the same as a real-time custody check, so time-sensitive custody, release, visitation, or medical questions should go directly to the jail or sheriff's office.